When AshleyAshleigh first stepped into the world of animal grooming, little did she know that her high school program would set the stage for her future as the spirited owner of Little Jenna's Grooming. Join us as Ashleigh unfolds her inspiring story, from dreaming of becoming a vet to mastering the shears and opening the doors to her successful Virginia salon. Her tale is one of determination and heart, a beacon for anyone navigating the triumphs and trials of small business ownership, especially in the pet care industry.

This episode is a treasure trove for grooming enthusiasts and business managers alike, as Ashleigh pulls back the curtain on the intricate dance of managing a grooming salon. Discover what it takes to train new bathers, the value of a diverse skill set among staff, and how to uphold exceptional service quality that clients and their furry friends can depend on. Ashleigh insights into nurturing a team of groomers, handling a variety of personalities in the workplace, and creating an empathetic, family-like culture are not just strategies; they're the lifeblood of any thriving service business.

Our conversation with Ashleigh goes beyond the shears and suds, tackling hard-hitting topics such as employee turnover, resilience in the face of burnout, and the fine line between compassion and maintaining solid business policies. Her personal journey through the challenges of 2020, while juggling the roles of an owner, manager, and expectant mother, is a candid exploration of leadership under pressure. Whether you're knee-deep in the grooming business or simply looking to glean insights from a resilient entrepreneur, this episode is packed with real-world wisdom and encouragement to never give up, no matter what life—or business—throws your way.

Support the Show.

• Sign up for CUDDLES
• https://market.cuddlesapp.com/signup?promocode=plushbysarah
• Sign up for Groom Haus!
• https://thegroomhaus.com/?ref=15