Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed.

[00:30] It’s Back to the Future day. 
[02:14] OUTATIME easter egg on MS.com

[03:20] Are you dressing up for Halloween?
[04:51] Gov rocking the Surface Pro 4

[06:40] 1000Mbs Fiber by 100Mbs Up/Download speeds
[12:54] Thumbnail cache behavior and any changes to it on Windows 10?
[15:05] Windows 10 Rocks! Is Continuum going to be that awesome?
[18:01] Pin differences between Office 365 and Outlook 2013 
[18:28] Cannot start IE 11 on Windows 10 
[20:02] Why does the Recycle Bin icon on my Desktop sort funny?
[20:32] Upgrading from Windows 10 to Windows 10 Pro 
[21:18] Mapping OneDrive to a driver letter on Windows 10 (link <- does not work on Windows 10) 
[22:56] Can't delete Creative Cloud folder (link) 
[26:30] Microsoft Keyboard  
[27:56] Dealing with "The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID" error

Pick of the Week:[30:30] Internet Arcade (link)
Pick of the Week:[31:24] Console Living Room (link)
Pick of the Week:[32:50] Soundboard for Windows fans (link)

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