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business experts today. on

52:00

my own and what I

52:02

had was if you gave me a,

52:05

and I laugh thinking about it now,

52:07

but if you gave me a $200

52:09

donation, I

52:11

could see in the bank account I

52:13

had such visibility over where

52:16

the donations were and the slow

52:18

build. But what I would

52:20

do is I'd then go into my Word

52:23

template that I had on my computer and

52:25

it was a two-page letter. And

52:27

throughout the document, there were three words

52:29

that were in red. And that meant

52:32

for me, I had to go in

52:34

and type and change those words each

52:36

time from dear Nicole to

52:38

dear Omar. Thank you, Omar,

52:40

and all the best Omar through

52:43

the docu- I did that three times, every

52:45

document. I'd print it out, I'd hand write

52:47

a receipt, I kid you not, hand write

52:49

a receipt, I'd get a photo from one

52:52

of the drawings the kids had done, put

52:54

that in an envelope, I'd hand write on

52:56

the front of the envelope, the next day

52:58

I'd head to the post office to send

53:00

these out, these donations. And

53:03

that was how I did every

53:05

receipt initially, like because the spreadsheets

53:07

and all of that kind of

53:09

stuff, it might as

53:11

well have been in a different language

53:13

to me. But how do you move

53:15

beyond that? Well, then I think you

53:17

invest in people, invest in people and

53:19

systems and processes, know what you're

53:22

good at and know what you're not and

53:24

bring people in to help you with those.

53:26

You know, I don't think you need, and

53:28

I think it's a disservice to try to

53:32

have the skills to do it all

53:34

yourself and be the master of all

53:36

of this. And, you know, my- the

53:38

biggest weakness I have at the board

53:41

meetings is my financial literacy of P&Ls.

53:44

And we have five entities across three

53:46

different countries. And I look at

53:48

those- some of those documents and it's like

53:50

I see figures just moving on the page.

53:52

And I look at the bottom and I

53:55

go, what's our net position? And then I

53:57

ask those who have the skill and have

53:59

the skills.