Before starting Compass Operations, Patrick Bergin served in global operations, integration and quality roles within multi-billion-dollar global companies where he focused on delivering significant ROI by transforming the business operations through workflow automation, process engineering, productivity management, quality control and providing effective leadership through intense change management programs. As a Partner and Executive Vice President, Tom Catalano is a business expert with more than 20 years’ experience in operational development and management. Patrick & Thomas joins Our Voices to share their origin story of Compass Operations and what is necessary for business success in today’s business world.