As an executive, you may be afraid to take risks and make mistakes that might damage your career. But everyone makes mistakes. What’s important is knowing how you can innovate and experiment despite the possibility of failure.

Caroline Xavier, Associate Deputy Minister at Immigration, Refugees and Citizenship Canada, talks about the best way to proceed when you make a mistake, big or small. Ms. Xavier discusses:

• how to rebuild trust with a supervisor after making a mistake
• smart risk-taking
• creating a culture for innovation and experimentation
• being open to feedback

Duration: 14:14

Guest: Caroline Xavier, Associate Deputy Minister at Immigration, Refugees and Citizenship Canada

Would you like to participate or suggest a guest for our series? We want to hear from you: csps.executivelearning-apprentissagepourlescadres.efpc@canada.