Halcyon Lawrence, who specializes in speech intelligibility and accent bias in the design of voice-interaction technology, observes that her Samsung phone Galaxy “has no specific answers” for her when she asks how to get to the legendary Atlanta diner The Varsity. According to Lawrence, speech interactions with voice-user technologies are a “boundary . . . for which the rules of engagement are not clear.” Read more at the Georgia Tech Writing and Communication Program's online journal TechSTYLE: http://b.gatech.edu/2jbcU15